Shipping and Delivery

Delivery Method
We use Australia Post services to deliver this item where and when you need it.  When we despatch your item to you, an email confirmation will be sent. This email includes the freight provider we have used and a unique number that allows you to track your purchase.

All orders can be tracked via their website www.auspost.com.au.  If possible the item will be left in a secure location at the address specified. Remember to create an account online and utilise the address book. You can have multiple addresses loaded and select these when checking out. This will ensure you will be available to receive your order.

If there are specific instructions please ensure that you enter these at the time of processing your order.

If you are having difficulty with receiving your delivery call us on 0411746897.

Delivery Times
If you are in a residential area please allow 5 – 7 business days for your order to be delivered to you. If you are in a rural area, it may be an additional 1 – 2 business days.

Restrictions
Online shopping at the Lamborghini Club of Australia offers delivery within Australia only. We do not ship to Freight Forwarders.
Some items due to State, Territories and National legislation cannot be transported through our delivery provider. This includes (but not limited to) highly flammable items, aerosols, butane, blades, first aid kits, matches or any dangerous articles.

For further information please refer to the Australian Dangerous Goods Code Road and Rail (ADG Code) .

Packages do not ship from our Distribution Centre on the following holidays:

  1. New Year's Eve
  2. New Year's Day
  3. New Year’s Holiday
  4. Australia Day
  5. Good Friday
  6. Saturday before Easter Sunday
  7. Easter Monday
  8. ANZAC Day
  9. Queen’s Birthday
  10. Labour Day
  11. Melbourne Cup Day
  12. Christmas Day
  13. Boxing Day
  14. Boxing Day Holiday

Please allow additional delivery times of up to 5 business days, if your order is placed within two days of the above public holidays.

Please note that orders placed after 12.00pm on a Friday may not be despatched until the following Monday. Weekends and all Public holidays are not classed as a business day. All orders will be processed on the first available business day.

Delivery Delays
If a product needs to be placed on back order to fulfil your request or is delayed beyond our control, we will notify you by email. If this occurs you will have the option to request a refund for the affected items.
During our major sale periods you may experience delays in receiving your order. Whilst we endeavour to have this to you in the time frames stated, please accept our apology in advance for any inconvenience this may cause. 

What happens with non-delivery or lost parcels?
If you have still not received your parcel and your tracked parcel is showing as delivered on the courier website, a card should have been left informing you where it is. For non-signature deliveries, it might have been left in a safe place at the shipping address or with a neighbour. If a signatory was not available, the card should provide details on where and how to pick up your order or to rearrange delivery.
If you require further assistance, please email us at info@lamborghiniclubofaustralia.com.au or call us on 0411 746 897 for national calls. Our customer service team may be able to advise you further or initiate an investigation with the courier on your behalf.

Returns & Exchanges
If you have an item you wish to return or exchange check please refer to our Returns & Exchanges policyPlease note we do not offer exchanges on international orders.